
Divine Brand Marketing · formerly iMedia Exposure · est. 2011
Entity
, doing business as Divine Brand Marketing
applies to
divinebrandmarketing.com, and every service, digital product, membership, and event we offer
contact
last updated
August 29, 2026
Please read these terms carefully
This document sets out the terms of use for the services, digital products, memberships, events, and content of , doing business as Divine Brand Marketing — referred to here as Divine Brand Marketing, the Company, we, us, or our. It governs clients, members, guests, and every other user of our site and services, referred to as you or the user.
Because this document is our agreement with you, please take the time to read it before you accept it. If you do not agree with these terms, or do not wish to be bound by them, you must not use or access our site or services.
These terms also include our Privacy Policy and any document referred to by either of them. Together they govern all access to divinebrandmarketing.com, its subdomains, and any other location or application through which we make our work available.
01 Introduction
Thank you for choosing Divine Brand Marketing. We provide brand ecosystem, visibility, and infrastructure services for purpose-led leaders — strategy and brand architecture, the Magnetic Brand Method™, digital products and blueprints, memberships, workshops, retreats, and the frameworks and training that accompany them. We refer to all of that as our services and content.
By using our site or engaging us in any way, you are entering a binding agreement with us, and you consent to be governed by these terms.
02 Age of access
You must be at least 18 years old to use our site or engage our services. We recognise a particular obligation to protect information belonging to children aged 13 and under.
If you are younger than 18, please do not use our site or services and do not send us any personally identifiable information. By using our site, you represent and warrant that you are 18 or older. If you are under 18, you may not register for an account or a membership.
03 Accounts and access
Where a service, membership, or portal requires an account, you must register with current, complete, and accurate information, using an email address that belongs to you, and register only once. You agree to keep your credentials confidential.
You agree that you will not register on behalf of another person or company, register under a fictional name or alias, choose credentials that impersonate anyone or misrepresent your authority, or choose credentials intended to mislead us about your identity.
If you add a team member to your engagement or membership, you remain wholly responsible for their access and for everything that happens under your account. When their access should end, it is your responsibility to tell us.
Please tell us immediately if you suspect unauthorised use of your credentials. We are not liable for loss arising from someone else using your account, with or without your knowledge, and you may be held responsible for losses we or others incur as a result. We may notify you of anything relevant by email to the address on your account or by a notice posted on the site.
04 Offers, pricing, and plans
Our offers, their inclusions, and their investment are described on our site and, where an engagement is bespoke, in the proposal or statement of work we prepare for you. That proposal sets out the deliverables, the timeline, and when payment is due, and it governs the engagement; these terms apply to everything it does not address.
Some offers are priced by application rather than published. We may also offer promotional pricing or payment plans, and we may modify, discontinue, or amend any offer or promotion at any time.
We may change our prices, including recurring membership fees. We will tell you in advance, and a change takes effect at the start of your next billing period. Where you hold a code, gift, or pre-paid offer, any separate terms presented with it also apply.
05 Payments
When you purchase from us, you agree to the fees and the payment schedule presented at the time. You will be asked for the information needed to complete the purchase, including your name, billing address, and card details.
Where you hold a membership or a payment plan, you understand that it renews or continues automatically at the agreed price until you cancel. Choosing a payment plan is a commitment to the full investment, not only to the instalments taken so far.
You represent that you have the legal right to use the card you place on file, and you authorise us to charge it for the amounts due without further authorisation. You also agree that we may share the information required to complete the transaction with our payment processor, which is treated in accordance with our Privacy Policy.
If payment is not received when due, we may suspend or end your access to the services, and withhold deliverables, until the account is current.
06 Cancellations
You may cancel a membership at any time; the cancellation takes effect at the end of the current billing cycle, and access continues until then. On cancellation, every licence granted to you under these terms ends.
If you intend to cancel, please download anything you want to keep — your own materials, contact data, and delivered files — before you do.
If you end a bespoke engagement in progress, fees for the work performed and the time reserved remain payable, and we will deliver the paid-for work in its then-current state.
07 Refunds
Your satisfaction matters to us. Even so, because of the time, preparation, and reserved capacity that our work requires, we have a no-refund policy. Unless the law provides otherwise, all sales are final, no portion of a payment is refundable, and payments are not pro-rated.
Because that policy is stated clearly here and agreed before purchase, we do not accept chargeback threats or chargebacks for work delivered. If a chargeback is raised, we may pursue the amount owed and report the account as delinquent, and you remain responsible for the balance and for reasonable costs of recovery.
08 Our materials, and your licence to them
Everything we bring to the work — the Magnetic Brand Method™, our frameworks, templates, worksheets, prompts, processes, training, software configurations, text, graphics, images, audio and video, marks and logos, and the selection and arrangement of all of it — is and remains our property, protected by copyright, trademark, and other intellectual property law. Our marks may not be altered.
You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute our materials in any manner — including text, graphics, code, and software — except as these terms expressly allow.
When you access our content, you are our licensee: you are granted a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to use it. The licence is for you alone and may not be assigned or extended to anyone else, including a team member, without our written consent. You may print or download portions for your own non-commercial use, provided you keep every copyright notice intact and share nothing you paid for with anyone who has not.
You agree not to sell, distribute, disclose, teach, repackage, or otherwise commercialise our materials, and not to reproduce, decompile, reverse engineer, or create derivative works from them. You also agree not to do anything that would interfere with, damage, or harm our services.
On full payment, you receive ownership of the final deliverables created specifically for you, excluding our materials and any third-party assets. Working files, unused concepts, and our internal documentation are not included unless your proposal says so. Third-party assets such as fonts, imagery, and plugins are licensed to you by their providers, and maintaining those licences is your responsibility. All rights not expressly granted are reserved.
09 Your content
Everything you give us or upload to a system we manage for you remains yours. We claim no ownership of it. By providing it, you agree that:
we may review it — for compliance with these terms, for example — but we have no obligation to;
you provide it at your discretion, and we give no approval or certification before you do;
you allow us, and our vendors, to store it;
it will not contain third-party copyrighted or proprietary material unless you have permission from the owner or are otherwise entitled to use it;
you own or hold the licences, rights, consents, and permissions necessary to publish it;
you authorise us to access your account and materials where needed to help you with an issue, and we will not be liable for damage, loss, or destruction of that material except where caused by our wilful misconduct or, where the law requires, gross negligence;
you grant us the licences needed to do the work — a worldwide, non-exclusive, royalty-free, sublicensable licence to access, store, reproduce, adapt, and display your materials in the course of delivering our services, and, subject to the section on marketing use below, to show the finished work;
where you have connected an account or platform to us, ending our engagement does not by itself revoke that connection — altering those permissions is your responsibility;
we may retain, without displaying or distributing, archival copies of material that has been removed or deleted.
We are not responsible for your content and do not endorse any opinion it contains. We may remove content or suspend access if these terms are breached.
10 Limits on use, and what happens when access ends
As a general rule, we do not sell, rent, lease, or otherwise transfer the information we collect from you. We disclose it only in these circuOur content, training, and support are provided for current clients and members, and are to be used within the container they were provided in. Some support sessions and resources are limited to particular offers or membership tiers.
You are not permitted to use our content outside that container, or to share it with anyone who is not licensed to access it.
If your membership ends — whether you cancel it or we end it — you will lose access to the content, training, and community that came with it. Please export anything you need beforehand: we cannot guarantee that material will remain available afterwards, and we have no obligation to retain it. We are not responsible for material lost after cancellation or termination.mstances:
11 Testimonials, feedback, and marketing use
From time to time we invite feedback, testimonials, and suggestions. By sending us words, images, or other material, you confirm that it is yours and that you are at least 18. Feedback and suggestions are not confidential, and you authorise us to use them without restriction and without payment.
Unless you ask us in writing not to, we may present the work we did for you — including your name, logo, and finished deliverables — in our portfolio, case studies, proposals, and channels, and we may identify you as the author of a contribution you made. We will not disclose your confidential information or unpublished results without permission.
You may withdraw that permission at any time by writing to [email protected], and we will remove the work from the surfaces within our control going forward. We have the right, but never the obligation, to use any contribution, and may stop using it at any time.
12 Code of conduct
Our containers are professional, warm, and safe by design. While using our site, services, or community, you agree to the following.
No illegal activity. Do not use our services for anything that violates applicable law or regulation, or that infringes another person's rights. Do not register a name or submit material that is offensive, abusive, defamatory, pornographic, threatening, or obscene.
No reverse engineering. Do not decompile, disassemble, modify, or create derivative works from our materials, except where the law permits it.
No resale. Do not sell, rent, sublicense, or lease any part of our content or services, and do not duplicate our frameworks or templates on another platform or account.
One business per engagement. Our containers are for your own business, not for hosting your clients' work. If you serve clients, contact us and we will arrange access for them properly.
Keep notices intact. Do not remove or alter any copyright, trademark, or proprietary notice.
No fraud. Fraud is not tolerated in any capacity.
No harmful code. Do not transmit viruses, malware, or any other destructive code, attempt to breach the security of another account or network, or interfere with anyone else's use of our services.
No spam. Do not use our services to send unsolicited bulk email, chain messages, or any form of lottery or gambling solicitation.
No harvesting. Do not use our community to gather personal information about other members.\
Respect intellectual property. Do not upload copyrighted, trademarked, or proprietary material without the owner's permission, and do not share our content with anyone who is not licensed to access it.
No harassment or hate speech. Do not victimise, harass, degrade, or intimidate anyone on the basis of religion, gender, sexual orientation, race, ethnicity, age, disability, socio-economic status, or any other identity, and do not communicate or display hate speech.
Nothing unlawful or abusive. Do not post or distribute anything threatening, abusive, harassing, defamatory, deceptive, fraudulent, invasive of another's privacy, or sexually explicit.
Use as intended. Do not use our services for any purpose other than the one they were provided for.
If you breach this code, we may remove you and your material and end your membership or engagement without refund. Whether conduct breaches this code is determined at our discretion.
13 Data, legal compliance, and release
You agree to comply with every rule, regulation, order, and law applicable to your activities on or through our services, including those governing telecommunications, privacy, and personal or consumer data. You represent that your activities do not violate any law, and that you obtained lawfully any information you use with us or supply to us.
You agree to have all necessary consents and notices in place so that personal data can lawfully be transferred to us, and to collect personal data lawfully.
You assume all liability relating to your compliance with applicable law, including Federal Trade Commission rules, telemarketing law, the CAN-SPAM Act, the Telephone Consumer Protection Act, federal and state anti-spam and Do Not Call rules and registries, state consumer privacy statutes, and the General Data Protection Regulation and its retained UK version.
You release and hold harmless and its owners, members, managers, directors, officers, employees, agents, representatives, vendors, suppliers, successors, and assigns — together the released parties — from all liability, claims, causes of action, lawsuits, damages, costs, and expenses of any kind arising out of or connected with your violation of a third-party right, including any copyright, property, or privacy right; the unauthorised access, use, or disclosure of, or failure to protect, personal or confidential information; or a failure to obtain the consents or give the notices needed to transfer third-party personal data to us or our vendors. This is not an attempted release of claims of gross negligence or intentional acts.
14 Our rights in operating the services
We reserve the following rights:
to modify, discontinue, or refuse access to our site, content, or services at any time;
to remove anyone from our services or community at our discretion, a right that no other section of this agreement modifies;
to monitor material appearing on surfaces we operate, without any obligation to do so;
to enter your account, with your authorisation, in order to provide support;
to retain an archival copy of your material after an engagement ends, for legal compliance and internal purposes, subject to applicable law;
to amend any provision of this agreement — your continued use after a revision is posted is your agreement to it.
Where a change is material, we will give notice by email or by a prominent notice on the site.
15 Third parties
Our site and services may contain links to third-party sites, advertisers, or services. We are not responsible for the availability or accuracy of that third-party content, or for the products and resources offered through it. A link does not imply our endorsement, and we are not responsible for any transaction you enter into with a third party. You assume all risk arising from your use of it.
Our work also frequently sits on platforms we do not control — your website host, CRM, email system, and payment processor among them. We are not responsible for their availability, pricing, or policy changes, and subscription costs for those tools are yours unless we have agreed otherwise in writing.
16 Copyright complaints
Under the Digital Millennium Copyright Act (17 U.S.C. § 512), if we have a good-faith belief that material appearing on a surface we operate infringes copyright, we may remove, block, or take down that material.
If you believe material on our site infringes your copyright, send a notice — by email to [email protected] or by mail to — containing:
a physical or electronic signature of the copyright owner, or a person authorised to act for them;
identification of the copyrighted work said to be infringed;
identification of the material said to be infringing, including its URL and enough detail for us to find and review it;
your contact information — address, telephone number, and email address;
a statement that you have a good-faith belief that the use is not authorised by the owner, its agent, or the law;
a statement that the information in the notice is accurate and that, under penalty of perjury, you are authorised to act for the owner.
If material of yours is removed following such a notice and you believe that was a mistake, you may send a counter notice containing a physical or electronic signature; identification of what was removed and where it appeared; a statement under penalty of perjury that you believe in good faith that it was removed as a result of mistake or misidentification; and your name, address, and telephone number, together with a statement that you consent to the jurisdiction of the federal district court for and will accept service of process from the person who gave notice.
A copy of any notice we receive may be sent to the party who posted the material. Where we receive repeated complaints about the same person, we may remove them from our services without further warning.
17 Trademark complaints
The Digital Millennium Copyright Act covers copyright in creative works only. For a claim of trademark infringement, please send a notice describing your mark; its registration number, if any; the basis of your claim; the jurisdiction in which you claim rights; and the class of goods or services, with its description, for which you assert them.
A copy of any notice we receive may be sent to the party who posted the material.
18 Account and ownership disputes
In the unlikely event of a dispute over who owns an account or engagement, we may ask for information to establish ownership — a government-issued photo identification; business documents such as a certificate of incorporation, operating agreement, or licence; billing details; certified tax documents; or anything else we reasonably need.
We reserve the right to determine ownership in our own judgement and to transfer the account to the person or entity we determine is the rightful owner, unless the law prohibits it.
19 Payment processing
Payment processing is provided by Stripe, and by other processors we may integrate in future, each subject to its own user agreement or terms of service. By agreeing to these terms, you agree to be bound by the terms of any processor you use through us.
As a condition of using those services you agree to give accurate and complete information about you and your business, and you authorise us to share it, along with the related transaction information, with the processor. You are responsible for legal and regulatory compliance in every country in which you do business.
20 Results, errors, and corrections
Testimonials and case studies on our site describe individual experiences and are not a promise of outcome. We do not guarantee revenue, leads, followers, rankings, or any other specific result, because results depend on factors outside our control — your market, your offer, your pricing, and your own execution. Our services are strategic and creative; nothing we provide is legal, accounting, tax, medical, or investment advice, and no attorney-client or fiduciary relationship is created.
We do not guarantee that our site, content, or services will be error-free or continuously available, or that defects will be corrected. We may improve or change them at any time and will make reasonable efforts to avoid disrupting peak hours, though some downtime may occur. Errors in your own content remain your responsibility.
We may amend our site, content, or services at our discretion and without notice, and we are not liable if any part of them is unavailable at any time. From time to time we may restrict access for maintenance or other internal purposes.
21 Disclaimers
You acknowledge that we are not liable for damages arising out of your breach of this agreement, or for the losses or the successes that may follow from your use of our content and services. Any claim for damages against us is limited to the fees you paid us in the twelve months before the claim accrued.
Our site, content, and services are provided as is and as available, without express or implied warranty or condition of any kind. We make no representation and disclaim any warranty or condition of satisfactory quality, merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services are free of malware or other harmful components.
We make no representation and give no warranty, endorsement, or guarantee in respect of any third-party application, platform, device, or content, or of any product or service advertised or offered by a third party on or through our services or any linked site, and we are not responsible for any transaction between you and such a third party. No advice or information you obtain from us, whether spoken or written, creates any warranty on our behalf. This section applies to the fullest extent permitted by applicable law.
This section does not affect your statutory rights as a consumer.
22 Limitations on remedies
You agree that your sole and exclusive remedy for any problem or dissatisfaction with our content or services is limited to the portion of the fees you paid us in the twelve months before the claim accrued. You agree that we have no obligation or liability arising from any third-party application or its content made available through our services; while your relationship with such a third party may be governed by a separate agreement, your sole and exclusive remedy in respect of it is likewise limited to the fees you paid us in that twelve-month period.
In no event will we, or our officers, shareholders, employees, agents, directors, affiliates, successors, assigns, suppliers, or licensors, be liable for indirect, special, incidental, punitive, exemplary, or consequential damages; for any loss of use, data, business, or profits, whether direct or indirect, arising out of the use of or inability to use our services or any third-party application or content, regardless of legal theory and whether or not we were warned of the possibility; or for aggregate liability for all claims exceeding the amounts you paid us during the prior twelve months.
Nothing in this agreement removes or limits our liability for fraud, fraudulent misrepresentation, death, or personal injury caused by our negligence, or, where the law requires, our gross negligence.
Any claim against us must be brought as an individual action under the section on governing law and disputes within one year after the date on which the party bringing it first knows, or reasonably should know, of the act, omission, or default giving rise to it. There is no remedy for a claim not asserted within that period. This section applies to the fullest extent permitted by applicable law.
23 Diversity, equity, and inclusion
We are committed to social justice — including LGBTQ rights, women's rights, and civil rights — and we work with people from a wide range of races, ethnicities, national origins, sexual orientations, ages, religions, genders, educations, and abilities.
We do not tolerate discriminatory speech, hate speech, or comments or actions against anyone on the basis of sex, gender, age, ethnicity, race, socio-economic status, disability, or any other identity, nor any physical, mental, or emotional abuse.
We reserve the right to end your access to our services, without refund, if you or anyone representing you engages in, encourages, or communicates language or actions supporting inequality, discrimination, hate speech, or disrespect towards our team or towards members of marginalised groups. You are welcome to write to [email protected] with any suggestion or concern about this commitment.
24 Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless the released parties from all claims, damages, obligations, losses, liabilities, costs, and expenses, including reasonable legal fees, arising from your use of and access to our site, content, and services; your breach of any term of this agreement; your violation of any third-party right, including any copyright, property, or privacy right; any claim that material you provided caused damage to a third party; or any claim relating to the transfer of third-party personal data to us or our vendors, including any loss or damage arising from unauthorised access to or disclosure of, improper retention of, or failure to protect personal or confidential information, or from a failure to obtain the consents or give the notices required for that transfer. We may assume the exclusive defence and control of any matter you have agreed to indemnify us for, and you agree to cooperate with us in its defence or settlement. This obligation survives the end of this agreement and of your use of our services.
25 Governing law, jurisdiction, and disputes
We ask that you raise any concern with us first, in writing to [email protected], and give us a fair opportunity to resolve it in good faith. Most matters end there.
This agreement is governed by the law of the State of , without regard to its conflict-of-laws principles. Any action arising out of or relating to it shall be filed only in the state or federal courts located in , and you consent to the exclusive personal jurisdiction of those courts and waive any defence of lack of personal jurisdiction or forum non conveniens.
You and we agree to waive the right to trial by jury. You further agree that any proceeding will be brought solely on an individual basis, and that you will not seek to have a dispute heard as a class, representative, collective, or private attorney-general action, or in any proceeding in which you act in a representative capacity. No proceeding will be joined or consolidated with another without our prior written consent and that of all parties to it.
The prevailing party in any dispute arising out of or relating to this agreement — whether resolved by negotiation, mediation, or litigation — is entitled to recover its legal fees and costs from the other party.
26 Privacy
Your use of our site and services is subject to our Privacy Policy.
27 Force majeure
We are not liable for delay or failure to perform caused by anything outside our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of governmental, regulatory, civil, or military authority, fire, flood, accident, strike, pandemic, or shortage.
28 Entire agreement, severability, and waiver
These terms incorporate by reference the notices on our site, including our Privacy Policy, and — together with your proposal, where you have one — constitute the entire agreement about your access to and use of everything we offer.
If a provision is found unlawful, void, or unenforceable by a court of proper jurisdiction, it is severed from the rest, and the remaining provisions stand.
No waiver is valid unless made in writing and signed by the parties. A failure to enforce a right or remedy does not waive the right to enforce it later, or to enforce any other right or remedy. Headings and titles in this agreement are for convenience and reference only; neither of us should rely on them or interpret them substantively when construing the meaning of a section or of this agreement as a whole.
29 Changes to these terms
We may review and update this agreement at our discretion, and it is your responsibility to stay informed of those changes. Changes are effective when posted and apply to all use of our site and services thereafter. Your continued use after revised terms are posted means you accept them. Please check this page from time to time. The date this agreement was last modified appears at the top of it.
30 How to contact us
If you have a question or concern about these terms, our site, or our services, you are welcome to write to us.
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88 Mass Ave, Boston MA 02115
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